Price-match guarantee
Pros
- Associated with huge network of national as well as international movers
- Offers 24 hour customer service
- Licensed and bonded for local as well as far-away moves
Cons
- Services varies based on providers
- Quotes available only on phone
Overview
Established for more than two decades, Native Van Lines specializes in delivering relocation and storage services to both residential as well as corporate customers. The company also provides vehicle-transport and storage solutions. Being a broker firm, Native doesn’t execute the move itself. Rather, it simply associates you with reputable local movers available in your vicinity and facilitates competitive pricing to secure the most favorable rates. This offering is supported by round-the-clock online customer services.
Services
Native Van Lines offers a wide range of relocation services, including local and far-away moving, packing/unpacking, storage corporate relocation and car shipping. As a broker company, Native Van Lines facilitates connections with local service providers for their moving services based on your specific needs. However, the availability of each service may vary depending on your location.
Local Moving Services: A relocation that occurs within the state, irrespective of the distance is deemed as local move. As local moves have relatively simple licensing requirements and attract a larger pool of service providers, they typically incur lower costs compared to the far-away moves that involve crossing state lines. The competitive bidding procedure, coupled with this advantage, ensures that Native offers the most favorable rates for your local inter-state moves.
Long Distance Moving Services: Native Van Lines can provide assistance if you require a long-distance move across the state boundaries. The company associates you to a trustworthy white-glove moving company that is licensed in your state as well as your destination state. A white-glove moving company prioritizes the careful handling of your belongings and engage only trained professionals for this purpose.
Pack – Unpacking: Native Van Lines collaborates with a network of proficient movers who can provide professional packing and unpacking services for an additional fee. If you opt for these moving services, the company will meticulously pack and also load your possessions at the departure location, and later unload as well as unpack the items at the given location/address.
Corporate Relocation: Apart from residential properties, Native Van Lines can also assist in connecting you with the local moving companies to help you relocate your office. In addition, they offer a range of additional services that you can opt for, including move planning, packing-unpacking, and finally, the delivery of packages and other supplies essential for your move.
Vehicle Shipping: The company provides several options for shipping your vehicle, such as terminal-to-terminal delivery, door-to-door delivery, and also open as well as enclosed vehicle transport. Open shipping involves exposing your vehicle to external elements such as dust or snow, which may be suitable for regular cars. However, enclosed shipping is recommended for luxury vehicles to ensure their safe transport.
Storage: The company also provides both long-term as well as short time storage options that adhere to our A+ standards of cleanliness. Their storage facilities are equipped with climate control, alarm systems, and monitoring mechanisms to ensure the safekeeping of your belongings. Unlike their moving services, their storage solutions are directly provided by Native Van Lines through their wide network of associates stationed across the country.
Costing
As a brokerage firm, Native’s pricing structure is subject to significant variations depending on your local market. A key benefit of availing the services of a broker company like Native, particularly in areas that have several moving companies in close proximity, is the potential for lower costs. This is mainly because Native Van Lines presents your moving requirements to a number of local companies and selects the offer that provides the best bid.
Once you provide some basic details, an agent from Native will contact you for providing a comprehensive quote that includes several options from local movers, if available.
The final pricing for the move will be decided based on a regular payment basis along with the selected mover. Native Van Lines does not provide a final quotation as the pricing can vary based on factors such as additional services, unforeseen circumstances, and other variables.
Moving
To initiate the process, you are needed to provide with your basic details such as name, email address and phone number in the quote tool on Native Van Lines’ website. Mention your date of move and provide the zip codes for the starting location and destination. A representative will then contact you via your email or over the phone to confirm your details of the move and offer a quotation.
If you agree to the quote offered, you simply need to is sit and wait for the scheduled moving date. Native Van Lines offers additional packing services such as fragile-only packing, full-service packing, loading- unloading packages and also storage. Customers can select any of the services as per your requirements. For any assistance during the move, you may contact Native through their provided phone, online chat or their email address.
Native Van Lines provides customers with the option of choosing between partial and full-service packing/unpacking services. Customers can select the option that best suits their needs, such as receiving assistance from movers for only the most delicate or heavy items, while managing the remaining unpacking themselves, to avail a lower quote.
After the moving is finished, Native Van Lines will provide a final quotation. You may contact them for all your questions regarding the move, your quotation or to provide a feedback.
Movers Details
Native Van Lines operates as a brokerage and does not own its personal fleet of vehicles. Instead, it partners with a network of reputable moving companies that can provide vehicles suitable for your moving requirements. For a regular residential move, most moving firms have trucks or vans that can accommodate your belongings. However, if you require specialized services such as vehicle shipping, transport of heavy equipment, or the transportation of delicate or vintage furniture, kindly inform Native Van Lines during your first calls. They will try and match you along with a reputable mover whose can cater to your specific requirement.
Customer services
Native Van Lines does not provide any assurance or insurance options for residential relocation services. To secure the safety of your possessions, it is advisable to contact the mover company directly and inquire about insurance coverage.
On the other hand, Native Van Lines provides an insurance product namely Full-Value Protection for corporate clients that covers the damages incurred during the move. A corporate moving package includes Basic Full Value Protection by default, whereas a Comprehensive coverage needs to be purchased for an extra cost. You may discuss the specifics of your insurance coverage, such as premiums, coverage limits, and claims process, with your designated representative at Native Van Lines.
There are multiple ways to reach out to the customer support services at Native Van Lines. You can connect with the company via phone by dialing 888-809-1249 or through email by sending a message to info@nativevanlines.com. Additionally, an online chat option is available on the official website, which is accessible round the clock. The phone line operates from Monday to Friday, between 9:00 am to 7:00 pm, and on Saturdays, between 9:00 am to 5:00 pm.
Bottom Line
Native Van Lines operates as a moving brokerage firm, facilitating connections with an extensive network of mover companies that specialize in various services like packing-unpacking, corporate relocation and vehicle transportation. The company also provides storage units for short as well as long-term rental.
Native Van Lines ensures uninterrupted customer support through its 24/7 service, which remains accessible throughout the move process, regardless of the timing. The company’s expansive network enables seamless local as well as far-away moving services for both, residential and commercial customers. For a bespoke moving solution that caters to your unique requirements at the best available local rates, Native Van Lines is a reliable choice.
